+64 277 777 3255
info@stoneflylodge.co.nz
Privacy Policy
Last updated: January 2026
Introduction
Stonefly Lodge is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the New Zealand Privacy Act 2020.
Information We Collect
When you make a booking or enquiry, we may collect:
Name and contact details (email, phone, address)
Travel dates and guest numbers
Dietary requirements or special requests
Payment information (processed securely through our booking system)
When you visit our website, we may collect:
Browser type and device information
Pages visited and time spent on site
Referring website
IP address
How We Use Your Information
We use your information to:
Process and manage your booking
Communicate with you about your stay
Arrange activities, transfers, and special requests
Improve our services and website
Send occasional updates about Stonefly Lodge (only with your consent)
Cancellations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information with trusted third parties who assist in operating the lodge, including:
Our booking platform
Activity and tour operators (e.g., fishing guides, helicopter services)
Payment processors
Cookies
Our website uses cookies to improve your browsing experience. Cookies help us understand how visitors use our site and allow certain features to function properly. You can adjust your browser settings to refuse cookies, though this may affect website functionality.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your information (subject to legal obligations)
To make a request, contact us at info@stoneflylodge.co.nz.
Links to Other Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
Changes to this Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact
If you have questions about this privacy policy, please contact us.